RETURN POLICY

We can accept returns of unused product so long as the return is initiated within 5 business days of receipt of the order. Please contact us at luvforvelas@gmail.com to initiate a return. Please do not ship product back to us without contacting us first, or we may not be able to accept your return. The original shipping cost (if any) will not be refunded, and you will be responsible for the cost of return shipping. Transaction fees (included in the price of each order) through our online payment provider are non-refundable.

If we are able to perform a return, we will provide instructions for shipping your product back to us. Once received, your return will be processed within 2 business days and we will process a refund to your original method of payment. You will receive an email notification that your refund has been processed.

If you are unsatisfied with your purchase for any reason, please contact us at luvforvelas@gmail.com to let us know what went wrong. We strive to provide exceptional customer service, and we will work with you to make it right.